Privacy Policy

At Jamure, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://jamure.com/, interact with our WhatsApp chatbot, communicate with us, or use our services. By accessing our website, contacting us through WhatsApp, or interacting with our chatbot, you agree to the practices described in this Privacy Policy. 1. Information We Collect We may collect information that you voluntarily provide to us when you interact with our website, WhatsApp chatbot, or services. Personal Information Depending on how you interact with us, we may collect: • Name • Mobile or WhatsApp number • Email address • Company or business name • Location or business-related information • Information provided through forms or chatbot conversations • Service requirements, enquiries, and preferences • Any other information you voluntarily provide to us WhatsApp Chatbot Information When you communicate with our WhatsApp chatbot, we may collect and process information contained in your messages and interactions, including your questions, enquiries, responses, and information submitted through the chatbot. We use this information to respond to your queries, provide requested information, understand your requirements, and assist you with our services. Website and Usage Data When you visit our website, certain information may be collected automatically, including: • IP address • Browser type and version • Device information • Pages visited • Date and time of visits • Referring website or source • Website interaction and usage information Cookies and Tracking Technologies Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, analyze traffic, and enhance your experience. You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality. 2. How We Use Your Information We may use the information we collect for the following purposes: • To provide and manage our services • To respond to enquiries and customer requests • To operate and improve our WhatsApp chatbot • To communicate with you regarding your enquiries or requested services • To understand your business and service requirements • To provide quotations, proposals, and relevant information • To improve our website, chatbot, services, and customer experience • To send service-related communications • To send promotional offers, updates, or marketing communications where permitted and, where required, with your consent • To prevent fraud, misuse, spam, or unauthorized activity • To comply with applicable laws and legal obligations • To resolve disputes and enforce our agreements 3. WhatsApp Communications Our chatbot and business communications may use WhatsApp or other third-party communication platforms to communicate with you. When you contact us through WhatsApp or interact with our WhatsApp chatbot, your communication may be processed through WhatsApp and its related infrastructure. WhatsApp has its own terms and privacy policies, which govern its handling of information. We recommend reviewing WhatsApp's privacy policy and terms to understand how WhatsApp processes your information. We will use information received through WhatsApp primarily for responding to your enquiries, providing requested services or information, and improving our customer communication. 4. Data Sharing and Disclosure We do not sell, rent, or lease your personal information to third parties. However, we may share or provide access to information where reasonably necessary for the following purposes: Service Providers We may use trusted third-party service providers to help us operate our website, chatbot, communication systems, hosting, analytics, payment processing, marketing, and other business operations. Such providers may process information on our behalf and are expected to handle it in accordance with applicable privacy and security requirements. WhatsApp and Communication Platforms Information exchanged through WhatsApp may be processed by WhatsApp and its associated services in accordance with their applicable policies. Legal Requirements We may disclose information where required by applicable law, regulation, court order, government request, or other lawful process. Business Transfers If Jamure is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law. 5. Data Security We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security. 6. Data Retention We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements. The retention period may vary depending on the nature of the information and the purpose for which it was collected. When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal and operational requirements. 7. Your Rights and Choices Depending on applicable law, you may have rights regarding your personal information, including: Access and Correction You may request access to personal information we hold about you and request correction of inaccurate or incomplete information. Deletion You may request deletion of your personal information, subject to applicable legal, contractual, and legitimate business requirements. Marketing Opt-Out You may choose not to receive promotional or marketing communications from us. For email communications, you may use the unsubscribe option where available or contact us directly. For WhatsApp communications, you may request that we stop sending promotional messages. You may also use available WhatsApp controls to block or otherwise manage communications from our business account. Cookies You can manage or disable cookies through your browser settings. 8. Third-Party Links Our website may contain links to third-party websites, platforms, or services. These third-party websites have their own privacy policies and terms of use. Jamure is not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policies of third-party services before providing them with your personal information. 9. Children's Privacy Our services and WhatsApp chatbot are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child has provided us with personal information, we will take reasonable steps to delete such information, subject to applicable legal requirements. 10. Changes to This Privacy Policy We may update or modify this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. Any updated version will be published on this page with a revised Effective Date. We encourage you to review this Privacy Policy periodically to remain informed about how we handle your personal information. 11. Contact Us If you have any questions, concerns, requests, or complaints regarding this Privacy Policy, our website, WhatsApp chatbot, or the handling of your personal information, you can contact us at: Jamure Website: https://jamure.com/ Email: jamuremarketing@gmail.com Phone / WhatsApp: +91 9777059555 We will make reasonable efforts to respond to privacy-related requests within a reasonable period and in accordance with applicable laws.